Telemedicine during COVID-19: a survey of Health Care Professionals’ perceptions

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Published: September 22, 2020
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Authors

The National Health Service (NHS) has rapidly adopted telemedicine solutions as an alternative to face-to-face consultations during the COVID-19 pandemic. The majority of HCPs (Healthcare Professionals) were unfamiliar with Telemedicine prior to the current pandemic. Remote consultation is expected to continue for the foreseeable future, thus we designed this survey. A survey designed to evaluate the use of telephone consultation by HCPs, assessing its implementation, challenges and drawbacks. A web link survey conducted through SurveyMonkey was sent to HCPs across six UK Trusts the period of May 2020. The survey received 114 responses (84%) being doctors. 95% of respondents had not received training prior to engaging in telemedicine consultations. 64% were unaware of the updated General Medical Council guidance concerning remote consultations. The most common barrier in remote consultation was the inability to access patient records raised by 37% of respondents. However, 73% of respondents felt that patients understood their medical condition and the instructions given to them over the phone, and 70% agreed that videoconference consultations would add to patients care. Telemedicine can be used for selected groups of patients in the post COVID-19 era, and the HCPs carrying that should have the sufficient experience and knowledge expected to operate these clinics.

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Ahmed Khalil, Department of Obstetrics and Gynecology, Dartford and Gravesham National Health Service Trust, Darenth Wood Road, Dartford

Department of Obstetrics and Gynecology, Benha University, Egypt

How to Cite

Elawady, Abdula, Ahmed Khalil, Omar Assaf, Samirah Toure, and Christopher Cassidy. 2020. “Telemedicine During COVID-19: A Survey of Health Care Professionals’ Perceptions”. Monaldi Archives for Chest Disease 90 (4). https://doi.org/10.4081/monaldi.2020.1528.